Have a question, need a hand with your rewards, or want to share some feedback? We'd love to hear from you. Here's how to get in touch and the fastest ways to find what you need.
How to Reach Us
- Use the form below — The quickest way to reach us is the contact form on this page. Send us your question and we'll reply by email.
- Manage it from your account — Many requests are handled instantly in your account settings, with no need to wait for a reply. The section below shows what you can do on your own.
- Reply to an email from this website — You can also reply to any email you've received from us, such as a login or receipt email, and your message comes straight through.
Before You Get in Touch
You may find an instant answer in our Frequently Asked Questions, which cover earning and redeeming rewards, signing in, privacy, and more. For account tasks, your settings are often the quickest route:
- Update your details — Change your name, language, or communication preferences in your profile.
- Login help — Sign in from any device using a one-time code sent to your email.
- Your rewards — View balances, cards, vouchers, and passes under "My Cards".
Privacy and Data Requests
We take your privacy seriously, and you can act on most requests yourself. From the privacy and data section of your account settings, you can download a copy of your data, disconnect from an individual business, or delete your account — no need to contact anyone. For any other privacy question, use the form below or reply to an email you've received from this website, and we'll be glad to help. To protect your account, we may confirm your identity before acting on certain requests.
For Businesses
Interested in offering a loyalty program of your own, or have a partnership in mind? We'd be happy to talk. Use the form below or reply to an email from this website, and tell us a little about what you're looking for.
We're Here to Help
Whether it's a quick question or something that needs a closer look, our goal is to make every interaction easy and helpful. Reach out anytime — we'll do our best to respond promptly and get you back to enjoying your rewards.